How To Build An AI Receptionist For Your Business

By tonyfenix

May 23, 2025
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How To Build an AI Receptionist For Local Businesses that keep new leads engaged while the humans in the business catch up: Picks up the phone every time it rings; Collects and organizes contact information; Summarizes calls and sends info to the business for follow-up.

3 Steps:

Step 1: Agent Details

Step 2: Agent Goals

Step 3: Phone & Availability

 

Step-By-Step Instructions

Agent details

Customize your Agent according to your needs

Agent name * Enter the name of the Agent

Business name * Enter the name of the Business

Voice Samantha – Teen and Focused (Button: Play – Try different voices for your AI agent)

Direction 

  • Inbound call – The agent picks up all Incoming Calls
  • Outbound call – Coming Soon – The agent makes Outbound Calls

Agent’s Initial Message * Hey, you have reached “Revenue Factory”. How can I help you today?

Agent Goals

Set up Agent’s personality and actions

Switch to advanced mode

Details to collect from the Contact

  • Name
  • Email
  • Address
  • Contact’s Issue
  • Add call summary as a note to the contact
  • Trigger Workflow when call is completed
    • 01. New Lead – Post Demo
  • Receive Email notification post call completion

By default, email is sent to the subaccount admins at the end of each call.

Also Send To

  • All users
  • Contact’s Assigned User
  • Specific Users
    • Select users dropdown
  • Custom Email

Phone & Availability

Select a Phone Number and define working hours for your Agent

Phone number  +17867068231

The agent answers the call if the assigned user or forwarding number does not pick up

  • Need Another Number? Buy New Number

Set working hours for the agent (Default: The agent is active 24X7): Toggled Off

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